Every concern heard. Every response on record.
People raise concerns from any site, in their own language. Your team replies and records what was done.
Real conversation, sample data, no account needed.
Rosters for next week came out on Saturday night again. Half of us had already made plans.
Fair point. From this week, rosters go out by Wednesday for the week after.
In their own words.
People write in the language they think in. Your reviewers read it in English.
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राति हामी दुई जना मात्र हुन्छौं।
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ওভারটাইম না করলে হাজিরা বোনাস কেটে নেয়।
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Los horarios salieron otra vez el sábado por la noche.
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لم يردّ أحد على شكواي.
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Tiraram a zona de exclusão para o guindaste passar mais rápido.
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宿舍的消防通道被堵住了。
Concerns reach head office too late.
- The only route runs through the site manager.
- Forms lose the detail.
- Nobody hears back, so people stop raising things.
How it works: Follow one concern.
- Speak up.
- Heard.
- Hear back.
- On record.
Na nocnej zmianie jesteśmy tylko we dwie na trzydziestu mieszkańców. Pani z pokoju 12 upadła w tym tygodniu dwa razy, zanim zdążyłyśmy do niej dojść.
There are only two of us on nights for thirty residents. The lady in room 12 fell twice this week before we could reach her.
Translated from Polish
Dziękujemy, że nam o tym napisałaś. Od poniedziałku w Twoim skrzydle na nocnej zmianie będzie trzecia osoba.
Head office · Quality team
| Site | New | Top theme |
|---|---|---|
| Riverside House | 6 | Night staffing |
| Harbour View | 4 | Meals |
| Elm Court | 3 | Rosters |
Case opened · Owner: quality lead · Priority: high
Thank you for telling us. From Monday a third carer is rostered on nights in your wing.
- Raised
- Replied
- Action
- Third carer rostered on nights from Monday
Surveys measure. Hotlines receive. Tellhaven follows through.
Built for organisations with many sites.
Concerns start where head office isn't: on the night shift, back of house, at the supplier, out at camp.
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Aged care
Know what your night shift knows.
Care quality, staffing and equipment concerns across your homes.
See aged care -
Hospitality
Hear it before they hand in their notice.
Rosters, working conditions and safety across your venues.
See hospitality -
Supply chains
Hear from workers at every supplier.
Worker concerns about pay, treatment and conditions at supplier sites.
See supply chains -
High-risk work
Hear the near miss before the incident.
Near misses, fatigue and safety on sites, vessels and remote projects.
See high-risk work
Confidentiality, agreed in writing.
Before rollout, we agree who can read concerns, who can reply and what each site report shows.
- Organisation access and two-factor sign-in.
- AI summarises and flags. People decide and reply.
- Retention and data processors set before launch.
- This website sets no cookies and loads nothing from other sites.
Questions
Something else? Email us and we'll set up a walkthrough.
Do people need an app or an account?
No. They use a link or QR code at their site.
Is it anonymous?
We don't ask for names, and we don't call it anonymous. Conversations are stored and linked to a random key in your browser. Reviewers can read what you share, which may identify you.
Which languages are supported?
People write in their own language. Reviewers read it in English. We'll confirm your languages before rollout.
Does AI make decisions?
No. It summarises, translates and scores concerns, and can open a case for review. People decide what to do.
How much does it cost?
It depends on your number of sites. Email us for a quote.